# Payments Decision Assurance

Canonical: https://www.meshqu.com/payments

Bring policy, evidence, checks and approval authority together around payment reviews, exceptions and releases—without replacing your existing payments stack.

## Less time piecing the case together.

Bring policy, evidence and checks together around payments that need review, so people can focus on the judgement.

## Give the reviewer a better decision to make.

Bring the evidence together: See the relevant policy, payment context and evidence without reconstructing the case across systems.

Automate repeatable checks: Apply approved requirements consistently while exceptions and ambiguity stay with people.

Keep the outcome explainable: Record what was assessed, what required judgement and who had authority to decide.

## One payment, from review to outcome.

A fictional payment has been held because the normal path cannot settle the case.

## Start manual. Add automation where it helps.

Manual: People gather evidence and decide.

Assisted: Agents prepare the case.

Connected: Systems provide evidence and repeatable checks run automatically.

Agentic: Routine decisions operate within explicit authority; exceptions go to people.

The policy, evidence and authority remain explicit as the process changes.

## A decision that really matters.

APP fraud review

APP fraud reviews bring policy, evidence and judgement together. We have used synthetic cases to explore how checks, findings and outcomes can be recorded and revisited. This work has not measured customer outcomes.

[Explore APP reimbursement →](/app-fraud)

## Keep the evidence behind the decision.

A Decision Receipt keeps the policy version, supplied evidence, assessment and recorded outcome together so the team can return to the decision later.

Related receipts can be linked across a review, giving people and agents a connected history rather than isolated log entries.

[See what a Decision Receipt records →](/receipts)